Message From Our CEO About COVID-19
To our Valued Customers and Partners,
As we work together to best support our customers during these unprecedented times, Caliber QA would like to share some of our actions to ensure we continue to support your business and the safety of all. We continue to monitor the COVID-19 developments and are following the recommendations set out by Health Canada and our local provincial and federal public health officials. We have a clear business continuity plan to minimize any business disruption to your operations. The entire Caliber QA Team is working, and here to support you, with health and safety as our shared priority.
We have taken the following steps to provide continued customer support and ensure the well-being of those we work with.Ensuring we have a safe and healthy workforce to support you, including the implementation of return-to-work policies following any travel, mandated self-isolation on any sign of illness, social distancing practices, and visitor screening protocols. We remain committed to meeting your critical business needs by ensuring that we have a healthy workforce ready for deployment. We continue our on-site service support with our customers in accordance with any required safe work practices and are also running all our services virtually. The entire Caliber team is working from home, and or at the office as required, available to you by phone, text and email for any questions and concerns you have. They will work closely with our customers to ensure our teams are compliant with your new Covid-19 engagement policies and on-site support requirements. We are engaging with all our manufacturers, contractors and installers to ensure continuity and that the QAP protocols and services are met. We have made Certification, and Accreditation services available to you online, as well as our Audit and Complaint services.
During this time of uncertainty, we will continue to be open for business. Our team is here to assist. Caliber QA is in a unique position to support you Nationally. Our team will continue to monitor this ever-changing situation and make the best decisions for the health and safety of our employees, customers and the communities in which we work.
Thank you for your continued support as we work together to manage the business.
Dave Andre CEO, Caliber QA